FAQ's
Crystalinx is a collection of sparkling straps and accessories designed to elevate your style while combining functionality and glamour. Our products are perfect for adding a touch of brilliance to your camera, purse, phone, or wardrobe
Crystalinx was founded by Jen Rozenbaum, a photographer and breast cancer survivor. Jen was inspired to create this collection as a celebration of life, style, and individuality because she believes life is too short not to sparkle.
Our products are crafted with high-quality materials, including durable crystal rope, Italian leather, and premium hardware, ensuring both beauty and longevity. All straps are handmade with love.
Yes! Crystalinx straps are versatile and can be used as camera straps, purse straps, or even phone straps. Many of our designs can also be worn as statement jewelry or accessories for added personalization.
To keep your Crystalinx pieces sparkling, wipe them gently with a soft, damp cloth. Avoid exposure to harsh chemicals, extreme heat, or prolonged water exposure to maintain their quality and shine. When not in use, please hang all straps vertical and do not hang your purse by the strap for an extended period of time. Although the straps are very durable, they should be treated with TLC.
Our straps are not adjustable as they are, however the straps come in many lengths to accommodate all different bodies and styles. Our 6" extenders are also available to add length to any strap. If you need a custom size, please contact us!
Absolutely! Many of our straps and accessories are designed to add accessories like charms and tassels making it easy to customize your look.
We want you to love your Crystalinx purchase! If you’re not completely satisfied, we accept returns on unused, undamaged items within 30 days of delivery. Visit our customer service page for more details.
Yes, Crystalinx products make perfect gifts! We offer gift wrapping and personalized notes at checkout to make your purchase extra special.
You can reach our friendly customer support team via email through the Contact Us page on our website. We’re here to assist you with any questions or concerns.
Yes, Crystalinx ships worldwide. Shipping times and costs vary by location. Visit our Shipping Policy page for more information.
Crystalinx straps and accessories are sold in boutiques around the country. For information on a boutique near you or if you are a boutique looking to carry Crystalinx please send an email to Jen at JenRozenbaum@gmail.com
The name "Crystalinx" reflects the sparkle of crystals and the concept of connection—linking beauty, style, and function in every piece.
When you first get your strap we recommend rubbing a small amount of coconut oil (or other skin friendly oils) on the strap to reduce the chance it will snag your hair. We haven't had any experience with the straps catching on clothing. As you use the strap and it "breaks in" you will find it doesn't catch.
Not as much as you think! They are lightweight and very comfortable for everyday use.
Yes! We love to create custom orders. Whether it's a new idea, or a custom length - we love to collaborate. Email us your ideas!
If you have a specific question that’s not covered here, feel free to contact us
